A List Apart: Getting to No

October 23, 2009

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I’ve been selling website design and development work for over 10 years, so you’d think I’d have this stuff licked. Hardly. I used to think the hard part was “getting to yes,” but over time, I’ve learned that the hardest part isn’t closing the deal, but figuring out which deals are actually worth closing. It all [...]

Part 1 – Planning & Goal Setting

October 22, 2009

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“The first step in designing any web site is to define your goals. Without a clearly stated mission and objectives, the project will drift, bog down, or continue past an appropriate endpoint. Careful planning and a clear purpose are the keys to success in building web sites, particularly when you are working as part of [...]

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