Rumball Motors Interactive » Client Management

Six Steps to a Super Happy Client | Circlebox Blog

admin — Tue, 23 Mar 2010 12:37:05 +0000

Catching attention and bringing in new clients is easier than it seems. A lot of it is down to keeping your existing clients happy, offering a fantastic customer service, and generally doing things to keep your clients in a positive mood about whatever it is you do for them, whether you’re a graphic or web designer, web developer, or even a photographer. This article outlines eight great tips to help keep your clients super happy, ultimately resulting in long-term clients and even a longer client list!

via Six Steps to a Super Happy Client | Circlebox Blog.

Client Tactics: How to Spot a Deadbeat Client | Graphic and Web Design Blog -Resources And Tutorials

admin — Thu, 18 Mar 2010 11:18:54 +0000

Imagine if freelancers have x-ray vision or suppose Apple approves a gadget that makes x-ray vision possible, (iVision). If this is possible then freelancers will not have any problem in discerning a potentially great client from a deadbeat one. Sadly freelancers don’t have x-ray vision but, learning how to identify a deadbeat client the old-fashioned way is an invaluable tool. So first things, first.

via Client Tactics: How to Spot a Deadbeat Client | Graphic and Web Design Blog -Resources And Tutorials.

72 Questions to Ask New Web Design Clients with PDF Chart | BonFX – Logo Designer & Freelance Graphic Designer

admin — Mon, 01 Mar 2010 11:38:57 +0000

How many times have you hung up the phone after a chat with a new prospective client and then immediately slapped your forehead and said “I can’t believe I forgot to ask ______!”. Yes, fill in the blank. You have done this, right? If not, you will shortly. Well, I jotted down my own personal list of forgetful-questions, and did a quick survey of the top 20 results for “questions to ask new web clients” and related searches. Aside from semantic fluctuations, there was zero overlap: we all ask the same stuff. So I present below the best 72 questions to ask prospective web design clients, along with a PDF chart.

via 72 Questions to Ask New Web Design Clients with PDF Chart | BonFX – Logo Designer & Freelance Graphic Designer.

What to Do When the Client Is Wrong | FreelanceFolder

admin — Wed, 03 Feb 2010 16:44:24 +0000

Sooner or later most freelancers will have the pleasure of working with a client who seems to have forgotten why they hired you in the first place. This client may ignore or overrule all of your recommendations and even dictate decisions on the project that you, as the experienced professional, are certain will be detrimental to its overall success. Despite your objections, explanations and warnings, the client steamrolls the project toward something less than what your normal standards would require, all the while assuring you that they have a better idea and understanding of what their project needs than you do.

How should you handle this situation? Do you refuse to bend and lose or “fire” the client, refunding any payments? Or, do you submit to their demands and hope for the best?

via What to Do When the Client Is Wrong | FreelanceFolder.

13 Ways to Instantly Motivate Your Target Market | Red Lemon Club: Online Self Promotion for Creatives

admin — Mon, 25 Jan 2010 15:34:45 +0000

A huge element to successful self-promotion, and marketing in general, lies in motivating the right people, namely your target market (your potential clients, fans etc) to take action.

This could be in the form of using your services, commissioning work from you, buying your products, spreading the word about you, and so on.

Obviously producing unique and high quality work as a creative will be one of your primary means of motivating people. However, there are several other ways to quickly motivate people to take action through activating appropriate emotional responses, as well as highlighting the benefits you offer.

via 13 Ways to Instantly Motivate Your Target Market | Red Lemon Club: Online Self Promotion for Creatives.

4 Rules for Pitching to Offline Clients | Build Internet!

admin — Fri, 15 Jan 2010 17:32:48 +0000

Being based online has its share of advantages. Clients are plentiful and easy to come by, your company can operate from anywhere in the world, and with enough promotional efforts you can easily create a long-term client base that brings in recurring income and major projects. When it comes to ultra-low operating costs and simple marketing, running an online business is the way to go.

However, a number of online service businesses are in a unique position. Rather than sticking exclusively to online business, they have the ability to pitch to local clients in their area for extra income and major projects. From local online marketing clients to web design and development, the opportunities for online businesses that aren’t afraid to approach offline clients can be huge.

via 4 Rules for Pitching to Offline Clients | Build Internet!.

A Different Method of Negotiating With Clients | The Phuse

admin — Thu, 31 Dec 2009 15:53:13 +0000

Before freelancing I had a little stint in real estate investment. As a good friend of an investor, I was asked to come on his team to help out with following up with leads. During this time, I learned more than I’ve learned at any other job. I learned about determination, the importance of networking, and how to sell people on things I wasn’t completely sure of (or had even seen before). More than anything else, though, I learned the art of negotiating.

via A Different Method of Negotiating With Clients | The Phuse.

Knowing When and How To Draw The Line When Everything Is An “Emergency” | FreelanceFolder

admin — Wed, 23 Dec 2009 14:56:27 +0000

Clients usually turn to freelancers because they prefer a more ‘personal’ approach than agencies or larger organizations can offer. The relationships and sometimes even friendships that come from working closely with clients to bring their vision to life are always a satisfying element of my business. Unfortunately, the expectations that accompany the client’s desire for personal service can grow to nightmarish proportions if not managed correctly.

via Knowing When and How To Draw The Line When Everything Is An “Emergency” | FreelanceFolder.

Feedback. The Creativity Killer.

admin — Tue, 22 Dec 2009 12:15:38 +0000

If you don’t deal with bad feedback it can disrupt, slowly corrode, and in the end, kill your creativity. If you’ve ever said “Yes, I can change that” and know deep down inside of you a little bit of your creative soul died, then this article is for you. We’ll tackle negative feedback and learn how to combat it. You’ll discover the 12 ways to manage feedback and keep your creativity alive.

via Feedback. The Creativity Killer..

The Web Designer Wheel – woorkup.com

admin — Thu, 12 Nov 2009 20:55:17 +0000

The Web Designer Wheel is simple process model that describes in five steps how to manage a small web project and relations with client. This approach allows you to work better, set and respect milestones and establish profitable and long-term relations with your clients. Here is the process:

via The Web Designer Wheel – woorkup.com.